About Our Team

Professional IT support specialists serving Bratislava since 2018

Our Story

Founded in 2018 in Bratislava's Nové Mesto district, Servisný Portál came from a simple idea: give businesses reliable, transparent IT support that works when they need it.

What started as a small team of passionate technicians has become Bratislava's trusted IT support partner, serving over 500 clients across industries. Our office near River Park keeps us close to the businesses we serve for quick response times and personal service.

We focus on proactive IT management, emergency response, and cloud solutions built for the modern Slovak business. Our team mixes local know-how with international certifications to deliver enterprise-grade support to businesses of all sizes.

Our Services
Servisný Portál team collaborating on technical solutions in modern Bratislava office

Meet Our Team

Certified professionals dedicated to keeping your technology running smoothly

Ing. Peter Kováč - CEO and Lead Technician

Ing. Peter Kováč

CEO & Lead Technician

Computer engineering graduate from STU Bratislava with 12 years in enterprise IT. Microsoft Certified Solutions Expert and Cisco network specialist. Leads our emergency response team and handles complex infrastructure projects.

Mgr. Jana Horváthová - Customer Success Manager

Mgr. Jana Horváthová

Customer Success Manager

Business administration graduate specializing in technology services. Manages client relationships and ensures service quality across all support packages. Fluent in Slovak, English, and German for international clients.

Marek Novotný - Senior IT Engineer

Marek Novotný

Senior IT Engineer

Cloud solutions specialist with expertise in AWS and Microsoft Azure. Handles complex migrations and hybrid infrastructure. Previously worked at major Slovak telecom companies before joining us in 2020.

Lucia Vargová - Junior Support Technician

Lucia Vargová

Junior Support Technician

Recent informatics graduate from UK Bratislava. Specializes in hardware diagnostics and repair, plus end-user support. Currently working on certifications in cybersecurity and cloud technologies.

Our Values

The principles behind our IT support approach

Reliability

We know your business depends on technology. Our 99.5% uptime record and 24/7 emergency support mean you're never left without help when critical issues come up.

Transparency

No hidden fees, clear pricing, and honest communication. We explain technical issues in plain language and provide detailed reports on all work done for your systems.

Innovation

We stay ahead of technology trends to offer modern solutions. From cloud migration to cybersecurity, we use new tools that give your business an edge.

Our Impact

Numbers that show our commitment to great service

500
Active Clients
2847
Issues Resolved
45
Avg Response Time (min)
99.5
Uptime Percentage
6
Years of Service
4.9
Client Rating (5.0)

Our Location

Strategically located near River Park in Bratislava, our office allows us to serve clients across the capital and surrounding areas efficiently. We're easily accessible from major business districts including Ružinov, Petržalka, and the city center.

Our proximity to major tech companies and business parks enables us to provide rapid on-site support when needed. We maintain partnerships with local hardware suppliers to ensure quick access to replacement parts and equipment.

Office Address

980 Howe Street
Vancouver, British Columbia
Canada

Modern office building near River Park in Bratislava

Certifications & Partnerships

Professional qualifications and industry partnerships that ensure quality service

Technical Certifications

  • Microsoft Certified Solutions Expert (MCSE)
  • Cisco Certified Network Professional (CCNP)
  • CompTIA Security+ and Network+
  • AWS Certified Solutions Architect
  • ITIL Foundation Certification

Community Involvement

  • Supporting Tech Summit Bratislava 2024
  • Partnership with Slovak Chamber of Commerce
  • Member of Bratislava IT Cluster
  • Sponsor of local technology education programs
  • Volunteer IT support for non-profit organizations